Payment FAQs

1. What payment methods are accepted?
We accept major credit and debit cards, including Visa, Mastercard, and American Express. You can also use secure online payment options like UPI- Paytm, G-pay and PhonePay.

2. Is my payment information secure?
Absolutely! We prioritize your security by using SSL encryption and partnering with trusted payment providers to ensure your information is safe. Your payment details are never stored on our servers.

3. Can I pay in installments?
Currently, we do not offer installment payment options. However, we’re always working on ways to make our products and services more accessible. Stay tuned for updates or reach out if you have specific questions.

4. Why was my payment declined?
There are several reasons a payment might be declined, including incorrect card details, insufficient funds, or restrictions from your bank. Double-check your details and try again, or contact your bank to resolve any issues.

5. Can I change my payment method after placing an order?
Once an order is placed, it cannot be changed. If you have concerns about your payment method, please reach out to our customer support team, and we’ll do our best to assist.

6. Will I be charged any additional fees?
We do not charge additional fees beyond the purchase price and applicable taxes.

7. Do you offer refunds?
Yes, we offer refunds in line with our return policy. Only if the product is damaged or expired.

8. How do I apply a discount code?
You can enter your discount code at checkout in the “Promo Code” box. Once entered, the discount will apply automatically. Please ensure your code is still valid, as expired codes won’t work.

9. Can I receive an invoice for my purchase?
Yes, once your payment is completed, you’ll receive an order confirmation and invoice by email. If you need additional documentation, please reach out to our support team.

10. Is there sales tax on my order?
Sales tax may be applied depending on your location. The tax amount will be calculated at checkout and displayed before you complete your purchase.